Privacy Policy

Last Updated:

Khivaronkhex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number, postal address)
Information you provide when contacting us or requesting services
Communication preferences and feedback
Payment and billing information when applicable

We also automatically collect certain information when you visit our website, such as:

IP address and browser type
Device information and operating system
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Respond to your inquiries and provide customer support
Process transactions and send related information
Send promotional communications and updates about our services
Monitor and analyze trends and usage of our website
Detect, prevent, and address technical issues
Comply with legal obligations and enforce our policies

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal bases:

Consent: When you have given clear consent for us to process your personal data for specific purposes
Contract: When processing is necessary for the performance of a contract with you
Legal Obligation: When processing is necessary for compliance with a legal obligation
Legitimate Interests: When processing is necessary for our legitimate interests, provided these do not override your rights and freedoms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our website and conducting our business
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our users or others
In connection with a business transfer, merger, or acquisition
With your explicit consent

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Staff training on data protection and privacy

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal data
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data
Restriction: Request restriction of processing of your personal data
Portability: Request transfer of your data to another service provider
Objection: Object to processing of your personal data
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact Information section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information receives an adequate level of protection in accordance with applicable data protection laws.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Third-Party Services

Our website may use third-party services that collect and process information. These include:

Google Ads Conversion Tracking: Tracks conversions from our advertisements
Google Ads Remarketing: Shows relevant ads to visitors who have previously visited our website
Google Analytics: Analyzes website traffic and user behavior
Google Maps API: Provides mapping and location services

These services may use cookies and similar technologies. Please refer to their respective privacy policies for information on how they handle your data.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our use of cookies, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Khivaronkhex
326 Colombo Street
Sydenham, Christchurch 8011
New Zealand
Email: callme@khivaronkhex.world
Phone: +64 3 337 9217